There are instances when there is a need for us to unlink our phones from certain services that we’re subscribed to. Such cases may be unfortunate events like a lost, stolen or damaged phone. TxtReminders makes it easy for you to unlink your phone with our Blocking and Un-blocking feature. If you’re presented with such scenarios, you can remove the associated mobile or phone number from the app using the web. To start, simply login to your account and follow these instructions:
- Go to Settings menu
- Go to Phone Number Management screen
- Remove the phone/mobile number you want to block
If you just simply want to stop receiving text messages from a TxtReminders phone number, you can send a message from the associated mobile number containing the word STOP and send it to the dedicated service number you wish to block. This process will not work if you have registered using a landline so you must go to our website’s Help & Support page and create a support ticket. You may also send an email to firstname.lastname@example.org
After successfully blocking a number, we may send you a confirmation email and text.
If you wish to unblock a mobile number that you own, simply send a text message from the mobile number you wish to unblock with the keyword START to 1-888-325-8041. A confirmation email and/or text will be sent to you after the unblock process.
Please note that blocking any of your numbers will disrupt the services and you may not receive reminders on any of your numbers. If you wish to remove or change a particular number from your account without interrupting your overall services, follow the same step-by-step instructions provided above.
Please also note that once you have re-activated and confirmed ownership of a previously blocked phone number, existing Reminders that were linked to that phone before will not automatically re-associate to it. This is a manual process, or you can request technical support to do a mass change if you wish.